BEC No-Show and Cancellation Policies:

A recent Forbes study found that no-shows cost the U.S. healthcare system more than $150 billion a year and can cost individual doctors an average of $200 per unused time slot.  No-shows can also impact patients' health by interrupting continuity of care which means that patients are not being seen on a consistent basis and therefore chronic conditions and medications are not being monitored regularly.

At Broadway Eye Center, we strive to provide the highest quality of care.  If you are needing to cancel or reschedule an appointment, please contact our office as soon as possible to ensure patients who may be waiting  for an appointment are able to be scheduled.

Beginning April 15, 2022, these No-Show and Cancellation Policies will be implemented:

1. If you “No Show” (fail to appear without notifying us before your scheduled appointment time), you will be charged a $25 No Show fee which will not be covered by your insurance.

2. The first time you cancel with less than 24-hours before your appointment, your $25 cancellation fee will be waved.

3. The second time you cancel with less than 24-hours before your appointment, you will be charged a $25 cancellation fee.

4. The third time you cancel with less than 24-hours before your appointment, you will be charged a $50 cancellation fee. 

5. Additional late cancellations will result in further restrictions. 

6. Due to an increase in last minute cancellations/ rescheduling, we request only two family members be scheduled back-to-back.