Broadway Eye Center
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BEC No-Show and Late Cancellation Policies:
A recent Forbes study found that no-shows cost the U.S. healthcare system more than $150 billion a year and can cost individual doctors an average of $200 per unused time slot.  No-shows can also impact patients' health by interrupting continuity of care which means that patients are not being seen on a consistent basis and therefore chronic conditions and medications are not being monitored regularly.
At Broadway Eye Center, we strive to provide the highest quality of care.  If you are needing to cancel or reschedule an appointment, please contact our office as soon as possible to ensure patients who may be waiting  for an appointment are able to be scheduled.
Beginning December 20, 2022, these No-Show and Late Cancellation Policies will be implemented:

1.  Missing your appointment (No Show) without notifying our office at least 24 hours in advance deprives other patients from receiving needed optometric eye care in a timely fashion.

2.  A No Show will result in a $30 fee being charged and will be collected before future services are provided.

3.  This No Show fee will not be billed to or paid by any insurance.

4.  Late Cancellations (less than 24 hour notice) may result in a $30 fee, but will be evaluated on a case by case basis considering the reasons for the late cancellation.



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Contact Us
3034 Broadway Blvd.
Garland, TX 75041
Phone: (972) 278-2121
FAX: 972-926-1573
Text only: 972-362-1669

FA
Office Hours
Mon    9:00 am - 5:00 pm
Tue     9:00 am - 5:00 pm
Wed   9:00 am - 5:00 pm
Thu     9:00 am - 5:00 pm

Fri        9:00 am - 5:00 pm  
Sat       9:00 am - 3:00 pm 


  • Home
    • Notice of Privacy Practices
    • Nonciscrimination Notice
    • Effects of drops and dilation
  • COVID-19 Information
  • About Our Practice
    • Equipment & Facilities
    • Location
    • New Remodeling
    • Staff
  • For Our Patients
    • Services
    • Patient Forms
    • Insurances Accepted
    • Understanding Insurance
    • Getting Insurance
    • Fee Transparency
    • Order Contacts
    • No Show and Cancellation Policies
  • Broadway Optical
    • TechShield
    • Altair Eyewear
    • Marchon Eyewear
    • Gucci Eyewear
    • Alexander McQueen
  • AMD Center
    • AMD Risk Factors
    • AMD Symptoms
    • AMD Stages
    • AMD Instrumentation
    • AMD Treatment
  • Allergy Center
  • Communications
    • November 2022 Newsletter
    • Fall 2022 Newsletter
    • August 2022 Newsletter
    • Winter 2022-23 Newsletter
    • Videos - Spanish
    • Videos - English
  • Patient Reviews
  • VSP Premier Program
  • Promotions